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Customer guide

Fixed wireless basics

Fixed wireless uses an outdoor radio connected to your indoor router.

Steps

  1. 1

    Confirm the indoor power supply for the outdoor radio is plugged in.

  2. 2

    Check that the cable from the outdoor radio connects to the power supply and router.

  3. 3

    Keep the router in an open, central location away from metal cabinets.

  4. 4

    Contact us if weather or tree growth may have changed the line of sight.